Business Information

This website is owned and operated by BATIZ FAMILY CARE, LLC.

By visiting batizfamilycare.com, placing an order, subscribing to communications, or interacting with our services, you acknowledge the practices described within this Privacy Policy.

Information We Collect

To process orders and provide customer support, we may collect information directly provided by customers during checkout, account creation, newsletter signup, or customer service communications.

• Name and contact information
• Billing and shipping details
• Email address
• Order history
• Customer service correspondence
• Device and browser information
• IP address and website usage data

How We Use Personal Information

Collected information may be used to:

• Process and fulfill customer orders
• Provide shipping and delivery updates
• Respond to customer support inquiries
• Verify transactions and prevent fraud
• Improve website performance and user experience
• Maintain business records
• Comply with applicable legal requirements
• Send service-related communications

Cookies & Similar Technologies

Our website uses cookies and related technologies to improve website functionality, remember user preferences, analyze traffic, and support website performance.

Third-party platforms such as payment processors, analytics providers, advertising partners, and security services may also place cookies in accordance with their own privacy practices.

Most browsers allow users to manage, block, or delete cookies through browser settings. Certain website features may not function properly if cookies are disabled.

Sharing of Information

We do not sell customer personal information.

Information may be shared only when necessary with:

• Payment processing providers
• Shipping and logistics partners
• Fraud prevention and security providers
• Website hosting and analytics services
• Government or legal authorities when required by law

All service providers are expected to handle information securely and only for authorized business purposes.

Data Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Payment information is processed through secure third-party payment systems operating under industry security standards including PCI-compliant environments where applicable.

Although we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws, customers may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Withdraw consent where applicable
• Object to certain processing activities
• Request information regarding data practices

Requests may be submitted by contacting our support team. Identity verification may be required before processing requests.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page together with a revised effective date.

Continued use of our website following updates constitutes acceptance of the revised Privacy Policy.